FAQs

Calypso Pay enables businesses to accept, send, exchange and manage cryptocurrency transactions securely and efficiently. It provides tools like on-ramp, invoices, mass payouts, business wallet, customer management and support for multiple cryptocurrencies, including Bitcoin and Ethereum.

Our legal data: Lynaryx LLC, Georgia, Tbilisi, Gldani District, Omar Khizanishvili Street, N 264 (Free Industrial Zone of Tbilisi Technology Park). Licence: Tbilisi Free Industrial Zone's Licence Number: GT/230625/01.

• Calypso Group is a group of companies:
• Calypso Pay, a crypto processing platform that lets merchants receive payments in crypto from their clients and pay their partners and workers swiftly with minimal commissions.
• Watchblock, a KYT / AML SaaS platform for tracing and monitoring transactions. Watchblock helps customers ensure their incoming payments did not originate in dark markets or crypto mixers.
• WatchData provides Web3 developers with a suite of tools, enhanced APIs, and infrastructure to simplify building blockchain apps.

Our services are accessible in most regions, including Latin America, Europe, and Asia. For specific country-level availability and supported payment methods, please contact our team.

Please apply by filling in the merchant form on calypso.money. Our sales manager will contact you as soon as possible.

The onboarding procedure includes passing KYB verification, signing all necessary documents and integration. A dedicated team supports the client throughout the entire process.

KYB (Know Your Business) is verification of legal business information to comply with regulatory requirements.

No. Unlike some competitors, Calypso Pay does not charge an onboarding fee when connecting.

KYT (Know Your Transaction) is transaction monitoring that checks transaction data, sender and recipient addresses, and blockchain networks to identify suspicious activity.

Yes. You can use the Sandbox demo account to explore Calypso Pay in action for free.

Yes. Early-stage companies and startups are supported, including businesses in the process of licensing.

Yes. Calypso Pay supports a wide range of business models with different compliance needs. Contact the team to define the best onboarding process for your case.

Yes, Sandbox Mode is a free test environment where you can explore top-ups, invoices, wallets, exchange and payouts using real funds.

No. Calypso Pay works exclusively with businesses, but merchants can create and manage personal accounts for employees.

Typically, you register your company as a merchant and then manage multiple accounts associated with that company.

Coins with more stable exchange rates are often the best choice. Stablecoins such as USDC or USDT are usually preferred due to low network fees.

Calypso Pay supports major assets including BTC, ETH, USDT, USDC, EURC, TRX, TON, DAI, MATIC, BNB, DOGE and LTC. New tokens can be integrated on merchant request.

Yes. The on-ramp solution allows users to buy digital assets using many fiat currencies and local/global payment methods, depending on region.

Yes. Calypso Pay supports high-volume payouts, including automated batch transactions via API.

Recurring transactions (such as subscriptions and automated top-ups) are supported on request depending on your use case.

Yes. The on-ramp solution allows clients to pay in fiat while funds are deposited in crypto.

Fees depend on turnover and products used. Pricing includes processing fees and optional volume-based discounts.

Yes. Security is provided through encryption, two-factor authentication, regular audits, and integration with Crystal, Watchblock, and WatchData.

Calypso Pay uses its own Watchblock product integrated with multiple KYC providers to keep transaction monitoring up to date and compliant.

Please contact the team to request API documentation.

Yes. White label solutions are available on demand. Please fill in the contact form to discuss your request.

Yes. Account managers and technical support are available 24/7.

• First, contact the support team of the website where the payment happened as soon as possible.
• As a payment provider, Calypso Pay works with businesses and cannot directly process end-user merchant disputes without merchant involvement.
• Always confirm the merchant's overpayment/underpayment policy for your specific case.